Frequently asked questions
FAQ
How does the robotic window cleaner work?
The cleaner uses advanced suction technology and AI edge detection to navigate and clean glass surfaces efficiently and safely.
Can this cleaner be used on frameless glass?
Yes, the device is equipped with intelligent edge detection, making it suitable for frameless glass.
What surfaces can this device clean?
It cleans windows, mirrors, walls, showers, and even hard surface floors.
How long does the device run on backup power?
In case of a power outage, the built-in UPS system allows it to operate for up to 30 minutes.
What should I do before the first use?
Charge the device for 3-5 hours before the first use and ensure the microfiber cloth is clean and properly attached.
Does it work on heavily soiled windows?
Yes, the device intelligently adjusts suction and cleaning intensity for deep cleaning of heavily soiled surfaces.
Does the cleaner come with a remote control?
Yes, it includes a remote control for manual operation, along with automatic and deep-cleaning modes.
What safety measures does it have for high-rise windows?
The cleaner comes with a safety tether and an anti-fall system for secure operation on high-rise windows.
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied, you can return the product within 30 days of delivery.
How long does delivery take?
Orders are typically delivered within 7-15 business days, depending on your location.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
How can I contact customer support?
You can email us at sales@calitradingpost.com or use the contact form on our website. We respond within 24 hours.